Privacy Policy

Information we collect

Information you give us. When you fill out a form, book a call, class or workshop, apply for a program, or contact us, we collect what you provide, such as your name, email address, phone number, your primary goal, how you heard about ErvinLab, and whether you are reaching out as an individual or for an organization.

Health and fitness information. If you become a coaching or training client, you may share information about your health, fitness, nutrition, body measurements, injuries, medications or goals so we can coach you safely and effectively. We use this information only to provide your coaching, keep it confidential, and never sell it or use it for advertising.

Payment information. Payments are handled by our payment and booking providers (such as Stripe and Zoho). We do not store full card numbers on our website.

Information collected automatically. When you use our website, our website host collects basic technical information, such as your browser type, device, pages viewed and IP address, to deliver the site and keep it secure.

How we use information

• To respond to your questions and requests.
• To schedule and confirm Clarity Calls, classes, workshops and coaching sessions, and to send reminders.
• To provide coaching, training and nutrition services, and to track your progress.
• To process payments and keep business records.
• To send updates about ErvinLab programs, classes and events if you have asked to receive them. You can unsubscribe at any time.
• To understand how our website is used and improve it.
• To keep our services secure and meet our legal obligations.

How we share information

We do not sell your personal information, and we do not share it for targeted advertising. We share information only:

• With service providers that help us run our business, such as our booking, CRM and payment tools (for example Zoho, Stripe, Calendly and Mindbody), our website host and our email delivery provider (Resend). They may use the information only to provide services to us.
• With your permission, for example when you approve the use of your name, photo or testimonial. We get written approval before publishing any client name, photo or testimonial.
• For legal reasons, when required by law, or to protect the rights, safety or property of ErvinLab, our clients or others.
• In a business transfer, if ErvinLab is involved in a merger, sale or similar transaction, subject to this Policy.

Cookies

You can block or delete cookies in your browser settings; parts of the website may not work as intended without them. Where required by law, we honor browser-based opt-out signals such as Global Privacy Control.

Embedded content and links

Our website may show videos, posts or booking forms from other services, such as YouTube, Instagram, Zoho or Calendly. Those services may collect information under their own privacy policies. We are not responsible for the practices of websites or services we link to.

Emails

If you give us your phone number or email, we may contact you about your booking, inquiry or coaching. Marketing messages are sent only with your consent. You can opt out of marketing emails by using the unsubscribe link.

How long we keep information

We keep personal information for as long as needed to provide our services, keep accurate business and tax records, resolve disputes and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect personal information, including limiting access to the people who need it. No method of transmission or storage is completely secure, but if a security incident affects your information, we will notify you as required by applicable law, including New York and New Jersey law.

Your choices and rights

You may ask us to:

• Confirm whether we hold personal information about you and give you access to it or a copy of it.
• Correct information that is inaccurate.
• Delete your information, subject to records we must keep by law.
• Stop sending you marketing messages.

To make a request, email Andre@ErvinLab.com. We will verify your request and respond within 45 days. Depending on where you live, you may have additional rights under state law, and we will honor them as required.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 through our website. Anyone under 18 may take part in classes or coaching only with the consent of a parent or guardian. If you believe a child has given us personal information without consent, contact us and we will delete it.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed. Significant changes will be posted on this page.

Contact us

ErvinLab LLC, 500 Paterson Plank Rd, STE 847, Union City, NJ 07087. Email: Andre@ErvinLab.com. Phone: 929-422-8007.